FREQUENTLY ASKED QUESTIONS

Answers to some common questions

We request each visitor to make the online pre-booking so that we can keep you informed of any changes of the tour and arrange tour guides accordingly. It only takes you 3 minutes to do the click, easy, clear, and free!

YES! You will receive a confirmation email right after booking. One day before the tour, you will also get another welcome email from your guide with his/her contact number and more tour details. Make sure the email address you left is correct!

YES! The tour will generally go on rain or shine, unless the weather is really catastrophic (like Typhoon). You will also receive a confirmation email the day before the tour to inform you of the weather condition if necessary.

You will be given detailed instructions of tour itinerary in the welcome email. However If you miss the tour by more than half an hour, it may be hard to catch up and you will surely lose some delightful stops. We recommend arriving 10 minutes before the meeting time.

YES! We have 1-2 breaks included in all tours for food, drink and toilet! We won’t sit in any restaurant (except for the food tour) but you will surely enjoy the street food adventure along the way:)

4-4.5 hours may go by much quicker than you thought! We design the tour to be very well-paced with many breaks.  Previously, we had visitors aging from 3 months old to 72 years old, everyone made it to the end with ease. So keep calm and enjoy the tour!:)

We only take bookings for groups of less than 6 people so as to optimize the experience of everyone who comes. Feel free to contact us to get a private tour arranged if you have a group bigger than 6!

YES! We can also do private tours in Mandarin and Spanish.

我们可以做中文私人导览团。

Podemos hacer tours privados en español.

Click here to request your private tour!